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Feedback & Testimonials

"This service provider is amazing and always go the extra mile. The carers are amazing and look after our Mum above and beyond. Without the total professionalism and dedication of this service provider our Mum would likely be in hospital or in a care home. We can't thank you enough!" 

(SW Daughter of service User; 18th July 2018)

"Care is given at the highest quality. Carers arrive on time, never leave early, if anything give more time than charged for. Carers are friendly, caring, understanding of her needs. Her dignity is upheld to the highest degree. Medical issues are addressed and dealt with. The lady I have known for 37 years has improved in so many ways since we changed agency. I can't speak highly enough of Willow, not only is the service users life improved the pressures of the world have been lifted from my shoulders. Thank you so much to everyone at Willow for all you do."
(HU, Friend of service user; 15th July 2018)

"I wish to express my thanks for the care that you and your team provided for my late father. From the very first meeting where you spent time with him, finding out everything about him right down to how he liked to take his tea! You were all so patient and caring, I know his dementia meant that at times he could be very challenging, but you never gave up and never rushed him. He really looked forward to the carers arriving each day! So on behalf of myself and my family, THANK YOU!"

(DM Daughter of service User; 28th January 2018)

"I've not dealt with Willow Senior Care before, but from my experience today, you are definitely one of the good ones!"

(Paramedic, West Midlands Ambulance Service;  21st January 2018)

"Thank you for giving me the opportunity to spend Wednesday morning with you and your team. It was clear to see that you have such passion in what you do and make such a difference to many people's lives....."

(Work Experience Student; 13th October 2017)

"The care that has been provided here is of a very high standard. The condition of the feet and surrounding skin is superb!

(Podiatrist; 21st June 2017)

"Thank you so much for all you are doing for our lovely Uncle, you really have gone that extra mile..."

(DC, Niece of service user; 2nd April 2017)

"Thank you for the care that you all gave to my Mum today, the peace of mind I had in leaving my Mum in your care was such a gift, and I had a wonderful day, with friends and family. Please pass my thanks to all the team. You all do such a great job in providing the quality care you each give." 

(LB. Daughter of service user; 31st March 2017)

"It was lovely to be with mum again this last weekend, and to see her being so well looked after by your team. She looked very well and happy. Many thanks to all of you. So glad we found you!"

(JB. Daughter of service user; 16th February 2017)

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